FAQs

Do you offer free shipping?

Yes, we offer free shipping on all orders. 

Do you ship internationally? 

No, we only ship products to the United States.

What is your return policy?

We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange.

Is the information I provide on your website secure?

Absolutely! To make sure that all of your personal information is secure, we use SSL encryption. Your credit card number won't be saved by us, and it will only be used once to pay for your purchases. We never keep records of our customers' private information!

What type of payment method do you accept?

We accept Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, PayPal, Google Pay, JCB, Union Pay, Apple Pay, and Elo.

What if my order hasn't arrived within the expected timeframe?

If your order hasn't arrived within the estimated delivery period, please contact us at support@refinedunwind.com. We will investigate the issue and provide you with the necessary assistance.

Business Hours: Monday-Friday 9 am – 5 pm PST

Phone Number: +1 (234) 300-3902

Email: support@refinedunwind.com

Address: 
Refined Unwind by Ulpa Group Inc
1287 N Jefferson St Ste B, Anaheim, CA 92807
United States

California entity number: 4035473

Ein: 82-1995153